Benefits, verified
Is the patient covered, and for what? You know for every patient on the schedule.
- Active coverage and network status
- Copays, coinsurance and deductibles, by code
- In your hands before the patient arrives
Complete eligibility and benefits reporting for healthcare providersKnow what’s covered, code by code, before the patient walks in.
Ally checks every patient on your schedule with their insurance. You see whether the visit is covered, the copay and deductible, and whether it needs a prior auth. Your front desk stops chasing payers and gets back to patients.
Works with the system you already use. Waitlist providers get their first 100 completed verifications free.
Intake · Today’s scheduleUp to dateT
Today’s scheduleNorthgate schedule · connected
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Payer calls by Ally0
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Ally pulls every appointment from your schedule and checks them all at once.
Try itRun a sample schedule and watch Ally check every patient, or add one patient yourself. Then open Report to see what lands on your front desk. Simulated data only.
Join the waitlist
Get on the list. Be first to start.
Join the waitlistNon-binding letter of intent. Nothing owed.
Your first 100 completed verifications free
See full benefits on your own patients before you pay anything.
A one-page report on your top three payers
Before you start, see what each payer tells you online and what takes a phone call.
First in line to start
We start a few offices at a time. Waitlist providers go first.
Why Ally“Active” doesn’t mean covered.
“Active” doesn’t mean covered.
Ally finds out what is.
A quick check tells you the patient has insurance. Whether today’s visit is covered usually takes a phone call. We make that call.
What a quick insurance check tells you
- Coverage and plan
- Effective dates
- Office visit copay
- Deductible and out-of-pocket
Copay, deductible and out-of-pocket only when the payer includes them.
What your team gets, before the visit
- Everything the quick check tells you
- Whether each code on the visit is covered
- The copay, coinsurance and deductible for that code
- Whether it needs a prior auth or a referral
- Whether you’re in-network
- How many visits are left this year
- The payer rep’s name and a call reference number, on file
Get paid sooner
Find out before the visit, not after the denial.
Many denials start before the visit: coverage that lapsed, a prior auth nobody knew about, a plan you’re not in network with. Ally flags them before the patient arrives, while your team can still fix them.
What you get
Your team stops sitting on hold.
Auths flagged before the visit
Know if a visit needs the insurance company’s approval while there is still time to get it.
- Checked for every scheduled procedure
- What the payer requires, spelled out
- Reference numbers on file
Claim status, tracked for you
Know where every claim stands with the payer, so nothing sits unpaid.
- A status on every open claim
- Denials and missing information flagged fast
- One report instead of a dozen payer websites
How it works
Three steps. None of them your team's.
- 01
We pull your schedule
Straight from the system you already schedule in, or a simple spreadsheet. Nobody re-types anything.
- 02
We check every patient
We get each patient’s benefits from their insurance and keep at it until nothing is missing. If a payer won’t give a straight answer, a person on our team takes over. Your staff only hears about the patients who need a decision.
- 03
You get one report
Each patient’s coverage, benefits and prior auth needs, ready before they arrive.
The work you stop doing
Twenty-two hours a month your front desk spends on hold
65payer calls a month
×20 minaverage time per call
≈22 hrsof staff time on the phone
Ally makes those calls for you. Every patient’s benefits are back before they get to your office, so your front desk doesn’t have to pick up the phone.
FAQ
Questions providers ask before they start
What is the waitlist, and what am I signing?
A non-binding letter of intent. It tells us you want Ally for your office and holds your place in line. Nothing is owed, and you can change your mind at any time. We start a few offices at a time, and waitlist providers go first. You also get your first 100 completed verifications free and a one-page report on your top three payers before you start.
How is this different from checking coverage online?
Checking online tells you the basics, like whether the patient is active, their copay and their deductible. It usually won’t tell you whether a specific procedure is covered, the copay or coinsurance for it, or whether it needs a prior auth. Those answers normally take a phone call. Ally gets them for every patient before the visit, without your staff spending time on hold.
What systems does Ally work with?
Ally works alongside the scheduling and billing systems your office already uses. There is nothing to replace, and we do the setting up. Before you start, we confirm exactly how Ally will work with yours.
How long does it take to get started?
We start a few offices at a time, and waitlist providers go first. Once it’s your turn, getting started typically takes a few weeks, depending on the systems you use. We do the work; you give us access and one person on your team to talk to. There are no setup fees, and you pay nothing until Ally is up and running in your office.
Is Ally HIPAA compliant?
Yes. Ally is HIPAA compliant and signs a Business Associate Agreement (BAA) with every provider. Patient data is encrypted in storage and in transit, and we access only the information needed to check eligibility and benefits. Ally is built on Microsoft Azure.
Will Ally help reduce claim denials?
Yes. Ally helps reduce denials caused by eligibility and benefits issues, such as inactive coverage or a prior authorization requirement that wasn’t identified before the visit. We flag these issues early so your team can address them. Ally doesn’t prevent every denial or fix coding errors, but it helps you catch coverage problems before they affect a claim.
How much does Ally cost?
Pricing is based on how many patients we check for you each month. There are no setup fees, and you pay nothing until Ally is up and running in your office. Waitlist providers get their first 100 completed verifications free. Book a quick call, and we’ll put together a quote based on your needs.
Next step
Bring us the work your team should not have to chase.
See Ally run a real schedule in a 30-minute walkthrough, or join the waitlist to hold your place in line.